Shipping policy
Shipping Policy
Last updated: November 15, 2026
Where we ship
Solvida currently ships to addresses in the United States only.
Shipping options and costs
- Standard Shipping - FREE on every order.
- Express Shipping - $6.99 on the 1-bag option, FREE on the "Buy 2, Get 1 Free" and "Buy 3, Get 2 Free" bundles.
The available options and their final cost are always shown at checkout before you pay.
Processing
Orders are processed after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays. Some orders are shipped by our fulfillment partner, which manages our inventory.
Delivery times
Standard Shipping to the United States usually takes 7-12 business days. Express Shipping is faster; the estimate is shown at checkout. Delivery estimates are counted from the day your order ships, not the day it was placed. Actual delivery times may vary because of carrier delays, weather or high seasonal volume.
Tracking
As soon as your order ships, you will receive an email with your tracking number. Tracking can take 24-72 hours to show the first update.
Wrong address and undelivered parcels
Please double-check your shipping address at checkout. If you notice a mistake, email us as soon as possible and we will try to correct it before the order ships. We are not responsible for orders delivered to an incorrect address entered by the customer. If a parcel is returned to us as undeliverable, contact us and we will help arrange reshipment.
Lost or damaged parcels
If your tracking shows no movement for 10 business days, or your parcel arrives damaged, contact us at info@solvida.com and we will make it right (see our Refund Policy).
Questions
Email us at info@solvida.com.